Melbourne Market Authority (MMA) had several legacy complex systems that simply didn’t talk to each other. This created a situation with multiple data silos and many disconnected manual processes for everything from invoicing to bank reconciliation. The impact of the fact MMA’s data was spread over multiple systems constrained the ability to identify strategic opportunities and also gain important operational insights from business reports. The disconnected data and processes also led to inefficient operational workflows and customer interactions.
Cattle Dog Digital partnered with MMA to collaboratively prioritise the scope of the build phase using Cattle Dog Digital’s agile delivery methodology to deliver an efficient and effective platform functionality. Cattle Dog has since become the incumbent partner for MMA, providing both Salesforce and FinancialForce expertise